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Effective Date: 01/01/2025
Company: McCormick Motor Care
Address: 2 Market Close, Stonehouse, Plymouth PL1 3SY
Email: simon@mccormickmotorcare.co.uk
Phone: 01752 922125
We respect your privacy and take your data protection seriously. This policy explains what information we collect, how we use it, and the steps we take to keep it safe when you visit our website, contact us, or use our services. By using our site or services, you accept the practices described here.
You may give us:
Your name, address, email, and phone number
Vehicle details such as registration, make, model, and mileage
Booking information and service history
Payment details when required
Any messages or feedback you send us
When you use our website, we may collect:
Your IP address, browser type, and device information
Pages you visit and how long you spend on them
Cookie data and similar tracking information
If you visit our premises, CCTV operates for safety and security. Footage is stored securely and deleted after a set period unless needed for an investigation or legal matter.
We use your information to:
Handle bookings, repairs, collections, and recovery work
Respond to enquiries and keep you updated about your appointment
Process payments and provide invoices
Maintain vehicle and service records
Send reminders for MOT or service dates
Improve our website and services
Meet legal and insurance requirements
We do not sell or rent your data to anyone.
We process your data under one or more of the following grounds:
Contract: to deliver the services you’ve requested
Legitimate interests: to run and improve our business
Legal obligation: to meet regulatory, tax, or insurance requirements
Consent: for marketing or promotional communication you’ve agreed to receive
You can withdraw consent at any time.
We may share your data with trusted partners when needed, such as:
Payment providers and banks
Parts suppliers and logistics partners
Insurers, recovery services, or finance companies
IT support and website service providers
Law enforcement or regulators when legally required
All partners must handle your data securely and lawfully.
We keep your data only as long as necessary for the purpose it was collected. Examples:
Vehicle and service records: up to 7 years
CCTV footage: usually up to 30 days
Marketing information: until you opt out
Our site may use cookies to improve your browsing experience and help us understand how visitors use the site. You can control or delete cookies through your browser settings.
We may also use analytics tools like Google Analytics. The data collected is anonymised and not used to identify you.
We use a range of measures to protect your information, including:
Secure, password-protected systems
Encryption where appropriate
Restricted access based on staff roles
Routine monitoring and backups
No internet transmission is completely secure, so you share information at your own risk.
Under UK data protection law, you can:
Request access to the data we hold about you
Ask us to correct inaccurate or incomplete information
Ask for your data to be deleted where permitted
Ask us to limit how your data is processed
Request a copy of your data in a transferable format
Object to processing based on legitimate interests or for marketing
To exercise these rights, email simon@mccormickmotorcare.co.uk. We may ask for proof of identity.
If you’ve opted in, we may send occasional updates, offers, or reminders. You can unsubscribe at any time by using the link in our emails or contacting us.
Our site may link to external websites. We’re not responsible for how those sites handle your data, so it’s worth checking their privacy policies.
We may update this policy from time to time. The latest version will always be posted on our website with a new effective date.
For any questions about this policy or your data, contact:
McCormick Motor Care
2 Market Close, Stonehouse, Plymouth PL1 3SY
Email: simon@mccormickmotorcare.co.uk
Phone: 01752 922125